Enjoy a comfortable and spacious family stay with thoughtfully included amenities designed for relaxation and convenience.

Inclusions:

• Welcome drink on arrival
• Accommodation in a spacious premium family cottage
• Comfortable king-size bed with fresh linens
• Extra bedding option (on request)
• Private bathroom with 24/7 hot water
• Complimentary WiFi access
• Free parking facility
• Daily housekeeping service
• Access to garden and common seating areas
• Evening campfire access (based on package)
• Coffee plantation walk (included in selected packages)

Best suited for: Families and small groups seeking comfort and privacy in a natural setting.

Check-in & Check-out Policy

• Check-in Time: 2:00 PM onwards
• Check-out Time: 12:00 PM (Noon)

Early Check-in & Late Check-out
• Subject to availability
• Additional charges may apply
• Prior confirmation is required

Guests are requested to inform the property in advance about their arrival time.

Booking & Cancellation Policy

• 100% advance payment may be required to confirm booking (varies based on package/season)

Cancellation Policy
• Cancellation made 7 days prior to check-in – Full refund
• Cancellation made 3–6 days prior – 50% refund
• Cancellation made within 48 hours – No refund

No Show Policy
• No refund will be provided for no-shows or early departures

Refund processing time may take 5–7 working days depending on the payment method.

Pet-Friendly Policy 🐾

• Pets are allowed at the property

Charges:
• ₹1000 per pet (one-time cleaning fee)

Guidelines:
• Pets must be supervised at all times
• Guests are responsible for any damages caused by pets
• Pets are not allowed on beds or furniture
• Aggressive pets are not permitted

Smoking Policy

• Smoking is strictly prohibited inside rooms

Allowed Areas:
• Designated outdoor smoking areas

Guests are requested to dispose of cigarette waste responsibly to maintain cleanliness and safety.

Alcohol Policy

• Alcohol consumption is permitted within the property

Guidelines:
• Must be consumed responsibly
• Loud or disruptive behavior will not be tolerated
• Guests must comply with local laws

Noise & Quiet Hours Policy

• Quiet hours: 10:00 PM to 7:00 AM

Guests are requested to maintain silence during this time to ensure a peaceful environment for all.

Visitor Policy

• Outside visitors are allowed only with prior permission
• Visitors are not allowed to stay overnight without registration
• Additional charges may apply for extra guests

Parking Policy

• Free parking available within the property premises

Guidelines:
• Parking at owner’s risk
• Guests are requested to park in designated areas only
• The property is not responsible for loss or damage to vehicles

Child Policy

• Children of all ages are welcome
• Children below 5 years can stay free (without extra bed)
• Extra bed charges apply for older children

Damage & Liability Policy

• Guests are responsible for any damage to property or belongings
• Charges will be applicable based on the extent of damage

The management reserves the right to charge accordingly.

Safety & Security Policy

• Guests must carry valid ID proof at the time of check-in
• CCTV surveillance is active in common areas for safety
• Illegal activities are strictly prohibited

Kitchen Usage Policy

• Kitchen access available for selected bookings

Guidelines:
• Guests must maintain cleanliness
• Cooking utensils must be handled carefully
• Any damage will be chargeable

Campfire & Activity Policy

• Campfire and activities are subject to weather conditions
• Prior booking required for special activities
• Additional charges may apply

General Guidelines

• Respect nature and surroundings
• Avoid littering inside and around the property
• Follow staff instructions for safety and service
• Maintain cleanliness during your stay

Management Rights

Ethnic Villa Wayanad reserves the right to:

• Refuse service to guests violating property rules
• Cancel booking without refund in case of misconduct
• Modify policies as required without prior notice

Contact for Assistance

For any queries, assistance, or special requests, guests can contact our support team at any time during their stay - +91 904 819 18 08